Internet Communications – By Angela Randall

An exploration of internet communications

Module 2: Email Tasks

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  1. Email headers can tell you quite a lot of things. Besides information given to you from the sender deliberately, like their name and email address, the headers can show you information about the mail server that sent the message, the mail server that receive the message, the ip address of the server, virus scans performed on the message by servers on transit and other interesting things like what GMT offset the user is using.
  2. CC, BCC and reply all:
    • CC – Often used when you need to inform someone of something, but they weren’t previously involved in the conversation, ie: to keep your boss informed of decisions made during the day.
    • BCC – Useful to maintain the privacy of your friend’s email addresses when emailing in bulk, eg: a party invite.
    • Reply All – Only to be used if everyone in the email conversation needs to know the reply, eg: If someone asks a group for help or directions, you may reply to all parties so that everyone knows the question has been answered and/or to ensure everyone receives the answer.
  3. To ensure attachments are easy to open by the recipient, always use MIME encoding and choose standard file formats, eg .rtf
  4. Email filters: I have many filters for my email, as I like to ensure my inbox only has personal, relevant email for me to check. I filter any mailing lists, social network messages etc into relevant labels ready for when I have time to read them.
  5. Organising email: I use gmail, which allows me to tag each email with multiple labels, rather than putting things into folders. This flexibility allows be to tag each email with anything and everything it relates to. My most important labels are “Bruce” (my husband), “To do”, “Study”, “Blogs/Networks” and “Accounts”. Other, less important labels group together like emails, such as “Choir” for all my choir correspondence.
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Written by Angela Alcorn

April 1, 2008 at 6:29 pm

Posted in module 2, tasks

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